" /> Emotional Intelligence [Soft Skills] – ANYVS

Emotional Intelligence [Soft Skills]

Instructor:


Mst Sultana Razia


Project Manager, SBK Foundation
Razia.sutlana@sbkfoundation.org

No of Session: 2
Duration of every session: 30 Min

Training Outline:

  1. INTRODUCTION TO SELF-AWARENESS
  2. WHY IS IT IMPORTANT?
  3. SELF-ASSESSMENT
  4. HOW TO INCREASE YOUR SELF-AWARENESS?
  5. SELF-REGULATION OR SELF-MANAGEMENT
  6. UNDERSTANDING SELF-REGULATION
  7. WHY IS IT IMPORTANT?
  8. HOW TO DEVELOP SELF-REGULATION?
  9. SELF-MOTIVATION
  10. SOCIAL AWARENESS
  11. EMPATHY
  12. THE 5 KEY ELEMENTS OF EMPATHY
  13. RELATIONSHIP MANAGEMENT
  14. HOW TO DEVELOP YOUR RELATIONSHIP WITH OTHERS

Training Outcome:

After attending the session’s participants will have learned how to:

  • Master tools to regulate and gain control of your own emotions
  • Participants will Identify the benefits of having higher emotional intelligence
  • Implement these concepts and techniques in the workplace
  • Participants will Learn the four core skills required to practice emotional intelligence
  • Participants will develop an understanding & practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Verbally communicate with others with emotional awareness effectively impact others emotional experiences.
  • Participants will Interpret and manage your emotions in any situation
  • Relate emotional intelligence to workplace situations
  • Articulate your emotions using the right verbal and non-verbal language.
  • Balance optimism and pessimism for best outcomes
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy